Formation Mechanism of Danmaku Use Intention of Livestreaming Consumers in Multi-Communicating Context
SUN Kai，LIU Chenglin，LIU Luchuan
1. Shandong University of Finance and Economics, Jinan, China;2. Dongfang College, Shandong University of Finance and Economics, Tai’an, Shandong, China
Abstract：In order to explore the effect of multi-communicating on consumer experience and the formation mechanism of danmaku use intention under the multi-communicating context, this paper employs Stimulus-Organism-Response framework, collects 476 valid questionnaires and applies structural equation model to analyze the data. The results revealed that multi-communicating can affect consumers’ danmaku use intention through positive and negative ways: ①multi-communicating increases consumers’ social presence, which meets their connectedness needs, and finally improves consumers’ danmaku use intention; ②multi-communicating leads to the attention distraction of consumers, which causes them disgust, and finally reduces their danmaku use intention; ③content consistency between communications with the author and other consumers can reduce the effect of multi-communicating on social presence and attention distraction; ④users’ online interaction propensity can reduce the effect of multi-communicating on attention distraction.
孙凯，刘承林，刘鲁川. 多重沟通情境下电商直播消费者弹幕使用意愿的形成机理[J]. 管理学报, 2023, 20(5): 676-.
SUN Kai，LIU Chenglin，LIU Luchuan. Formation Mechanism of Danmaku Use Intention of Livestreaming Consumers in Multi-Communicating Context. Chinese Journal of Management, 2023, 20(5): 676-.
