The Mechanism of Instant Messaging Overload in the Workplace Affecting Employees’Deviant Behavior from the Perspective of Self-Control Resources
CUI Dexia，XI Yiheng，CHENG Yanyuan，YU Chen
1.Renmin University of China, Beijing, China； 2.Zhejiang Gongshang University, Hangzhou, China； 3.Zhejiang Gongshang University Hangzhou College of Commerce, Hangzhou, China
Abstract：Based on the perspective of self-control resources, a sample study of 143 employees for 5 consecutive working days has clarified how the Instant Messaging (IM) overload in the workplace can lead to employee’ self-depletion, thereby inducing employees’ deviant behavior, and further discusses the moderating role of the traits of individual employees’self-control in the above relationships. The results show that IM overload in the workplace positively affects employees’ deviant behaviors, and employees’self-depletion mediates the positive predictive effect of workplace IM overload on employees’deviant behaviors. Employees’trait self-control ability regulates the intermediary effect of employees’ self-depletion on the relationship between instant workplace IM overload and employee deviant behavior, that is, employees with high trait self-control ability are less affected by the self-depletion effect caused by IM overload, while for employees with low trait self-control are more affected by this self-depletion effect, and more likely to have deviant behaviors.
崔德霞，习怡衡，程延园，余琛. 自我控制资源视角下工作场所即时通讯过载影响员工越轨行为的作用机制研究[J]. 管理学报, 2021, 18(3): 362-.
CUI Dexia，XI Yiheng，CHENG Yanyuan，YU Chen. The Mechanism of Instant Messaging Overload in the Workplace Affecting Employees’Deviant Behavior from the Perspective of Self-Control Resources. Chinese Journal of Management, 2021, 18(3): 362-.
