Abstract:Based on product-service separating process, this research conducted cross-case studies to explore how manufacturers build their service innovation capability as well as the path to realize it in different organizational contexts from a dynamic perspective. The results showed that manufacturing enterprises build their service innovation capacity through dynamic matching between environmental factors and resource capacity in different combinations of elements. Specially, different matching pattern may result in a sequence effect and dynamic evolution of service innovation capability.
许晖,张海军. 产品-服务离散性与动态匹配视角下的制造业
企业服务创新能力构建机制研究[J]. J4, 2015, 12(03): 380-.
XU Hui,ZHANG Haijun. The Building Mechanism of Service Innovation Capability of Manufacturers:
Based on Product-Service Separation and Dynamic Fit. J4, 2015, 12(03): 380-.