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基于绩效-弹性视角的制造企业供应商评价研究
马书刚,郭继东,张学龙
1.河北经贸大学商学院;2.防灾科技学院经济管理系;3.桂林电子科技大学商学院
Manufacturing Supplier Evaluation from Performance-Resilience Prospective
MA Shugang,GUO Jidong,ZHANG Xuelong
1.Hebei University of Economics and Business, Shijiazhuang, China;2. Institute of Disaster Prevention Science and Technology, Beijing, China;3.Guilin University of Electronic Technology, Guilin, Guangxi, China

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摘要 基于绩效-弹性视角,综合考虑制造企业供应商的供货能力与供应稳定性,从合作弹性、运营弹性、信息弹性、绩效水平4个维度构建制造企业供应商评价指标体系,提出指标的度量方法,运用熵值法确定指标权重,在考虑到现有评价方法缺乏有效验证的基础上,将TOPSIS和案例推理方法相结合,对制造企业供应商的弹性与绩效水平进行评价分析。研究发现:①与现有评价方法相比,TOPSIS与案例推理相结合的方法能更有效地提高制造企业供应商评价满意度;②中断供应商的合作弹性普遍较高,而外包服务稳定性、运营弹性和信息弹性较差,且多为中小型供应商;③通过时间序列分析发现,大型核心供应商评价稳定性较高,大型一般供应商的内部运营管理稳定性较低,中小型一般供应商年度评价值的波动性最大,中小型供应商应注重提高运营弹性以保证供应的稳定性。
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关键词 制造企业 供应商 绩效 弹性 评价    
Abstract:From the performance plus resilience prospective, a manufacturer’s supplier evaluation index system, composed of three dimensions of cooperation resilience, operation resilience and performance, is established with supply capability and stability taken into account. The entropy value method is used to determine index weights based on proper measurement of these indexes. Considering insufficient effectiveness verification for existing evaluation methods, the TOPSIS technique is integrated with case reasoning method to assess resilience and performance of suppliers. The following findings are obtained. Firstly, the proposed method combining the TOPSIS and case reasoning can more effectively improve satisfaction of supplier evaluation; Secondly, interrupted suppliers often have higher cooperation resilience, lower outsourcing stability, operation and information resilience. Moreover, most of them belong to small or medium-sized suppliers. Thirdly, through time series analysis, large core suppliers score higher for their operation stability, comparatively lower in internal operation management for large general suppliers. For medium or small general suppliers, their annual evaluation values fluctuate the most and their operation resilience shall be further enhanced to guarantee supply stability.
Key wordsmanufacturer    supplier    performance    resilience    evaluation   
收稿日期: 2017-02-20     
基金资助:国家自然科学基金资助项目(71662007);河北省软科学研究计划资助项目(15454102D);河北经贸大学京津冀一体化发展协同创新中心经费资助项目(2017ZBXM05);河北经贸大学校内科研基金资助项目(2016KYQ04)
通讯作者: 郭继东(1977~),男,河南焦作人。防灾科技学院 (北京市101601)经济管理系副教授。研究方向为供应链管理。     E-mail: guojidong@sina.com
引用本文:   
马书刚,郭继东,张学龙. 基于绩效-弹性视角的制造企业供应商评价研究[J]. 管理学报, 2017, 14(9): 1405-. MA Shugang,GUO Jidong,ZHANG Xuelong. Manufacturing Supplier Evaluation from Performance-Resilience Prospective. Chinese Journal of Management, 2017, 14(9): 1405-.
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